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Delivery Information

All orders are usually shipped the next working day

Christmas Shipping Dates

To ENSURE you get your order in time for Christmas? Then please order before:

  • United States: 17th December
  • United Kingdom: 17th December
  • Europe: 13th December
  • Australia: 7th December
  • New Zealand: 3rd December
  • Canada: 3rd December

Please Note: You can order beyond those dates but we cannot confirm delivery before Christmas after these dates.

Shipping charges

Shipping estimates are based on UK business days. This means national holidays and weekends are not included.

United Kingdom

Standard - 3-5 days - £4.95

Express - 1-2 days - £8.95

United States

Standard (Hawaii, Alaska, Puerto Rico) - $14.95

Standard - 4-7 days - $9.95

Express - 2-4 days - $14.95


Standard - 7-12 days - $9.95 USD


Standard - 5-8 days* - 8.95 - 12.95 EUR

Express - 2-6 days* - 12.95 - 16.95 EUR


Standard - 9.95 AUD

New Zealand

Standard - 12.95 AUD

Rest of World (where sold)

Standard - 14.95 GBP

Delivery Information

If upon receipt of your delivery you find that the box has been damaged, opened, or its contents are missing, please ensure that you take a photograph of the damaged packaging which should be emailed to us. If you are at home during the delivery write “Damaged/Opened/Missing content” and refuse the package when delivered by DHL/USPS.

Sexcellent returns

Click here to learn more about our Sexcellent Return Policy