Privacy Policy

Your data and how it's used

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Privacy Policy

This website ‘’, is operated by the Hot Octopuss Ltd (Hot Octopuss).

The website is operated by Hot Octopuss for the purpose of promoting our products, career opportunities, and other services the business provides. This privacy policy (the “Privacy Policy”) explains how we use any personal data we collect and hold about you when you use the Hot Octopuss website, what we may use it for and how we keep it safe. By using and visiting the Hot Octopuss website and by submitting your personal data to us, you agree to us using your personal data as set out in this Privacy Policy. Hot Octopuss is committed to protecting and respecting your privacy.

Who we are and how you can contact us

Hot Octopuss is a limited company registered in England & Wales. Our registered company number is 07556613 and our registered office address is: Larch House, Parklands Business Park, Denmead, Hampshire, United Kingdom, PO7 6XP

For general queries about the Hot Octopuss website please email

To update your marketing preferences or unsubscribe from our mailing list please email info@

For data protection related queries including questions about the use of your personal data please email

For information on how we use cookies, please read our Cookie Policy

What personal data do we collect about you?

When you browse our website, we may collect and use certain information about your device and use of the website. We use surveys to demonstrate our methodologies and to better understand our marketplace and audience. Participation in any survey is completely optional. The information collected may include details of your IP address or unique device identifier, opinions, interests, motivations, location data, details of any cookies that we may have stored on your device, and details of the pages accessed, search terms entered, or links clicked within the website. For further details please read on.

From time to time, and only where permitted by law, we may acquire information about you from third parties. This may include publicly available profile information on third party social medial sites (such as Facebook and Twitter), and lists acquired from third party agencies.

What we use your personal data for

We use your personal data in the following ways:

  • Information that you provide is typically used for verifying your age, dealing with your enquiries and providing you with information that you have requested and/or responding to specific queries you may have regarding Hot Octopuss products or careers
  • Information that is collected automatically is typically used for business analytics reasons, to send you communications that may interest you and/or to assist us to improve the information, products and services we provide.
  • Information that we acquire from third parties may (where permitted by law) may be combined with other information about you in order to update or supplement our records and to provide you with relevant information.

We may share personal data about you with:

  • Other third parties, where required or permitted by law, for example regulatory authorities or government departments in response to a request from law enforcement authorities or other government officials; when we consider disclosure to be necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity and/or in the context of organisational restructuring.
  • Hot Octopuss may contact you via email to invite you to review any services and/or products you received from us in order to collect your feedback and improve our services and products (the “Purpose”). We use an external company, Trustpilot A/S (“Trustpilot”), to collect your feedback which means that we will share your name, email address and reference number with Trustpilot for the Purpose. If you want to read more about how Trustpilot process your data, you can find their Privacy Policy here. Hot Octopuss may also use such reviews in other promotional material and media for our advertising and promotional purposes.

Personal data you are legally obliged to provide

You are not under a legal obligation to provide us with any of your personal data but please note that if you elect not to provide us with your personal data we may be unable to provide you with the information you request and/or progress your application.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Where might information be sent?

Your personal data may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”) by us or by our sub-contractors. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. Hot Octopuss also seeks to ensure appropriate safeguards in relation to transfer of personal data. Where we transfer of your personal data outside of the EEA we utilise standard contractual clauses in supplier contracts or where we store your personal data on Marketing systems provided by US suppliers who have servers located in the US. Further details in this regard is available on request by emailing

What rights do you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

How long will information be kept?

We only keep your personal data for as long as we actually need it. This would be considered from the perspective of whether or not you would still be interested in receiving information from us regarding our products, services or career opportunities. Generally, this means that if you have not engaged with our emails for a period of one year we will remove you from our database. Please note that we may anonymise your personal data or use it for statistical purposes. We keep anonymised and statistical data indefinitely but we take care to ensure that such data can no longer identify or be connected to any individual.

Changes to this policy

We will review and update this policy from time to time. This may be to reflect a change in the products or services we offer or to our internal procedures or it may be to reflect a change in the law.

The easiest way to check for updates is by looking for the latest version of this Privacy Policy on our website or you can contact us at

Each time we update our policy we will update the policy version number at the end of the policy and the date on which that version of the policy came into force.

This is policy version 1.0.0 which came into effect on 01.07.19

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