Hot Octopuss Support
How can we help?
Everything you might need to know about your Hot Octopuss products, delivery charges and how to get in touch if you need to speak to us.
General FAQs
Can I purchase replacement chargers/remote controls?
Yes, these are available to purchase on the Accessories page of our website.
Can I use lubricant with my toy?
Yes, lube can be used for all products that are labelled as waterproof. Please only use water-based lubricant.
How do I clean my toy?
Our waterproof toys can simply be rinsed. Alternatively, and for those toys that are not waterproof, use toy cleaner or wipe with a damp cloth.
Is my toy waterproof?
With the exception of JETT, all of our toys are waterproof. Please note not all remotes are waterproof.
Sexual Satisfaction Guarantee
This is a buyers remorse free zone! Have you got your new toy, and don't feel it is giving you the pleasure you deserve? Well, get in touch, we will do whatever we have to to make sure you get the help you need if you’re not sexually satisfied.
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Hot Octopuss Warranty
Full details of the Hot Octopuss one-year manufacturer’s warranty – covered.
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Delivery Information
Where we ship, what it usually costs, and the timelines for deliveries.
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H.O. Replacement Accessories
Replacement Accessories for Hot Octopuss Toys including wrist remotes, cables and other extras too
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All models are over 18 (( 2257 Compliance Notice ))