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Delivery Information

All orders are usually shipped the next working day

Valentines Shipping Dates

To ENSURE you get your order in time for Valentines? Then please order before:

Canada: 28th Jan New Zealand: 31st Jan Australia: by 4th Feb Europe: by 7th Feb United States: 4th Feb United Kingdom: by 9th Feb

Shipping charges

Shipping estimates are based on UK business days. This means national holidays and weekends are not included.

United Kingdom

Standard - 3-5 days - £4.95

Express - 1-2 days - £8.95

United States

Standard (Hawaii, Alaska, Puerto Rico) - $14.95

Standard - 4-7 days - $9.95

Express - 2-4 days - $14.95


Standard - 10-20 days - $10.95 USD


Standard - 5-8 days* - 8.95 - 12.95 EUR

Express - 2-6 days* - 12.95 - 16.95 EUR


Standard - 9.95 AUD

New Zealand

Standard - 12.95 AUD

Rest of World (where sold)

Standard - 14.95 GBP

Delivery Information

If upon receipt of your delivery you find that the box has been damaged, opened, or its contents are missing, please ensure that you take a photograph of the damaged packaging which should be emailed to us. If you are at home during the delivery write “Damaged/Opened/Missing content” and refuse the package when delivered by DHL/USPS.

Sexcellent returns

Click here to learn more about our Sexcellent Return Policy